📦 Shipping & Delivery

Q1. Do you offer free shipping?
✅ Yes, we offer free shipping across India.

Q2. Do you ship internationally?
🌍 Yes, we provide international shipping as well.

Q3. How long will it take to receive my order?
📦 Orders are dispatched within 7-15 days of confirmation.
🚚 Delivery within 5–7 business days (India).

💳 Payments

Q4. What payment methods do you accept?
We accept:

  • Online Payments (with 5% discount)

  • Cash on Delivery (COD)

🔄 Exchanges & Returns

Q5. Do you accept returns or refunds?
❌ No. We only offer exchange (no returns/refunds).

Q6. How can I request an exchange?
📩 Please email your request to labelessentia8@gmail.com.

Q7. What is the exchange timeline?

  • Approved exchanges or replacements will be delivered within 15 business days.

  • The approved amount is reflected as a 6-month store credit.

Q8. Who pays for the exchange pickup?
🔁 Paid pickup will be arranged once the exchange is approved.

Q9. What are the limitations of exchange?

  • Exchange is available only for size issues.

  • ❌ No exchange on discounted items.